Application Timeline:

This position is filled.

Responsibilities:

The Graduate Assistant position assists with the Center for Leadership’s operations, administration, organization, and management to provide the highest-quality leadership development programming experience. Specific duties include, but are not limited to the following:

• Maintain a thorough knowledge and assist in the operation of registration software (Cvent) through creation, updating, and maintaining program details and participant enrollment and reports.
• Assist the Event Operations & Business Manager with program logistics and preparation, administrative, and registration system on-site, virtual, and/or blended programs, cohorts, and graduations.
• Assist in the training, and supervision of student staff.
• Oversee the creation and management of the Student Logistics staff schedule.
• Responsible for assisting UDCL professional staff with providing on-site support, including facilitator introductions, program knowledge, prework follow up, and ensuring program and partner satisfaction.
• Manage the UDCL Continuing Education Unit process with the Special Programs and Continuing Education Office, from the application to processing the final forms for participants.
• Create, update, and maintain operational manuals for department staff related to logistics, customer service, UDCL software proficiency, and general departmental knowledge in alignment with industry standards.
• Assist with compiling daily, weekly, monthly, and yearly program and partner data via reports.
• Front desk management through excellent customer service and being knowledgeable of and providing information on all department programs and services to guests and partners.
• Create and foster long term relationships with participants and partner organizations.
• Represent UDCL at various internal and external events, some evenings required.
• Perform other duties as assigned.

Minimum Qualifications:

• Bachelor's degree.
• Must be in good disciplinary standing in order to be employed as a graduate assistant (see Conditions for Eligibility)
• Interest in leadership and/or training and development.
• Demonstrated ability to manage multiple priorities.
• Strong organizational, time management, and follow-up skills.
• Strong interpersonal communication skills, including the ability to speak in front of a group.
• Experience with Microsoft Office Suite (Word, PowerPoint, Excel, etc.).
• Ability to work physically on campus and remotely, if needed.
• Valid driver's license, low risk driving record, and ability to be insured by the university.

Preferred Qualifications:

• Bachelor's degree in business, human resources, training and development, education, or communications.
• Previous experience in operations, event management, training and development, or leadership development programs.
• Experience working independently as well as collaborating in a team environment.
• Experience in customer service with both internal and external clients.
• Demonstrate superior written communication skills and a strong attention to detail.
• Success in coaching and delivering feedback to others; having difficult conversations.
• Experience learning new technology, including databases, software applications, web-based applications, registration systems, and Adobe Suites; experience with Zoom is a plus.
• Confidence in working with leaders at all levels of an organization.

Conditions for Eligibility:

ACADEMIC STANDING
Candidates must be enrolled as full-time students in a degree-seeking program to be employed as a graduate assistant. Graduate assistants are expected to balance their academic workload with the requirements of the assistantship. Failure to remain in good academic standing will result in employment termination. Candidates may apply for an assistantship even if they have not been accepted into an academic program at the time of application. The application process outlined here is NOT linked with the application process and/or academic entry to graduate/professional education at the University of Dayton. Please submit any needed application materials to the academic program(s) of your choice, according to those separate guidelines, while pursuing the graduate assistantship. An official offer of a graduate assistantship for 2024-2025 is contingent upon the candidate’s acceptance into an academic program.

Remuneration:

• A competitive stipend
• Tuition remission package
• Option for summer employment
• Health Care: Offered enrollment in the University of Dayton health care plan as applicable to Graduate Assistants

Financial Aid:

Being employed as a graduate assistant may affect a candidate’s financial aid status. Candidates are responsible for inquiring with financial aid to determine the degree to which the compensation package will impact their financial situation before acceptance of the assistantship.