Policies, Forms, and Guidelines
Overview
Guidelines - provide best practices and suggested recommendations for services available through the UD network
Policies - impact our users' ability to take advantage of UD's information technologies by doing the following:
- Provide general guidance on how to identify acceptable tools, what users should and shouldn't do on UD's network and things we all need to keep UD's computing community and the data of its customers safe and secure
- Provide direction on specific legislative or industry requirements
- Help users understand the what and the how and, most importantly, the why
- Do not necessarily prevent folks from doing undesired things
- Make people a part of the best-practices solution
Policies & Guidelines
Data Handling
Confidentiality
- System Access Request Form
- Confidentiality Agreement Form
- Confidentiality Agreement Policy
- Electronic Use of Confidential Data Policy
- Laptop Encryption Requirement
- FTC Identity Theft Prevention Red Flag Rules
- IT Incident Handling Policy
Intellectual Property
Payment Card Industry (PCI)
- PCI General Policy
- PCI Change Management Form (PDF)
- PCI Change Management Policy
- PCI Acceptable Technologies and Standards Policy
- TouchNet E-Commerce Information
- TouchNet E-Commerce User Agreement
- TouchNet Marketplace Request
Equipment Services
Devices
- Equipment Removal Request
- Computer and Mobile Tablet Device Purchases Policy (PDF)
- Mobile Device Policy