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COVID-19 Resources

UDit tips and tools for working at home


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March 30, 2020 

As we settle into the routine of working remotely, here are some tips and resources for collaborating effectively at a distance. 

Match your collaboration tool to your task 

We have many options for remote communication and collaboration, including email, Google Hangouts (chat), Zoom video conferencing, and phone. MIT Sloan Management Review suggests that the more complex the task, the closer we should be to in-person communication.

  • Email is good for pushing information in one direction, like circulating routine information or plans and sharing ideas. 
  • Google Hangouts Chat is great for quick questions, the kind you'd have popped into someone's office to ask. Hangouts also supports group chats, useful for impromptu conversations (and asynchronous "how was your weekend?" chats) with your team. Get started with Google Hangouts >>
  • Zoom conferencing works well for group discussion and problem-solving, particularly when looking together at the same document or spreadsheet would be helpful to the conversation. Learn more about using Zoom at UD >> 
  • For sensitive or complex conversations, consider picking up the phone. A 10-minute call can easily replace 30 minutes of chat or a day’s back-and-forth of email.

Meet online with Zoom conferencing

Zoom provides a quick and easy way for teams to meet online. A few things to know:  

  • You can easily add Zoom conferencing links to your Google calendar invites (this requires a quick one-time setup >>)
  • Zoom meetings don’' require a camera or microphone. Participants can join by phone if a meeting is set up to use "Telephone and Computer Audio." 
  • Adjusting certain meeting settings will prevent unwelcome guests from joining or disrupting your Zoom meeting. Learn how to squash "Zoom bombing" >>
  • It's helpful to mute your microphone unless you're actively talking; "small" noises like moving papers around, tapping on keyboards or setting down your coffee cup can be louder than you’d expect to other participants on the call. 
  • UD Marketing & Communication offers a Digital Gallery of UD images to bring a little campus to your online meetings. Learn how to use Zoom Virtual Backgrounds >> 
  • Know that Google Hangouts Meet offers similar web conferencing functionality (and is also auto-integrated with your Google Calendar) as a backup option for Zoom. 

Use Google Drive to collaborate on files

Rather than emailing version after version of a Word or Excel document (and wondering which is the most recent), create Google Docs and Sheets to ensure your team has one, shared file version to collaboratively edit in real time. 

Google offers several helpful features for remote collaboration: 

More resources for working remotely

Visit the pages below for UD's information about working, teaching, and learning online. 

NOTE: If you have trouble accessing any of these "go" links, you might need to clear your browser cache or launch the link in an incognito window

Hoonuit offers brief training videos on many computer applications if you need to brush up your skills while you’re home. Log in with your UD username and password.  

Many companies are currently offering free access to their resources for a limited time. While several require your credit card number and will auto-charge you after a predetermined "trial period," one with no strings attached is LinkedIn Learning’s online classes for Remote Working: Setting Yourself and Your Teams Up for Success.

Getting help

Even though we're working remotely, UD's IT Service Center and our unit IT teams are still available to answer questions and provide assistance. Get help online at or call 937-229-3888.