Skip to main content

Textbook Return Policies

  • You must have the original receipt or purchased the materials with your student account.
    • Must have Student ID present.
  • The book must be in like-new condition.
  • Shrink-wrapped books must be in their original packaging.
    • A 5% restocking fee may be assessed.
  • Any access codes must be unused in order to process a return.
  • eBook refund requests must be made within 10 days of purchase.  Activated (redeemed) eBooks cannot be returned.
  • Complete Digital Access courses must be opted out from by the student prior to the course drop date in order to remove charges.
  • Deadlines are posted in the Bookstore and on all receipts.
  • If you are waiting for a book to arrive in the mail, please do NOT buy a copy of the book at the Bookstore to use for a week.
    • Because some students purchase their books from other vendors, we do not buy a copy for everyone enrolled in the class.
    • If you buy a copy to use temporarily, some students will not be able to get the book from the Bookstore when they need it.

  • For textbooks purchased with the textbook scholarship, the refund will go back to your scholarship balance for the semester.
    • Must have Student ID present.
  • Flyer Express purchases are refunded on Flyer Express.
    • Must have Student ID present.
  • Credit card purchases are refunded to the credit card used for the purchase.

  • No refunds on general books, dictionaries, reference materials, special orders, test preps, law supplements, digital materials, or materials containing open access codes.
  • No refunds on media or software.



300 College Park
Dayton, Ohio 45469 - 0700