Kettering Laboratories

Program Details

Click on a link below to discover our Lean, Lean Six Sigma, On-site and ISO program details as well as For More Information links that will lead you to Details of Our Learning Events.


What is Lean?

Lean is an operational strategy that focuses on maximizing customer value while minimizing waste. Simply, lean means creating more value for customers with fewer resources. The ultimate goal is to provide perfect value to the customer through a perfect value created process that has zero waste. In order to achieve this goal there are five essential steps in lean:

  • Identify which features create value
  • Identify the sequence of activities called the value stream
  • Make the activities flow
  • Let the customer pull product or service through the process
  • Perfect the process

Benefits Sought

The main goals of Lean are to improve quality, eliminate wastes, as well as reduce time and total costs.

Tools Used

  • 5S Workplace Organization
  • Autonomation
  • Kaizen
  • Kanban
  • Poka-Yoke
  • Total Productive Maintenance (TPM)
  • Value Stream Mapping (VSM)
  • 5 Whys
  • Standard Work
  • Visual Management


Lean Six Sigma

What is lean six sigma?

As companies strive to become better, and operate cheaper and faster, lean six sigma makes a lot of sense. It is now a universal methodology to attack inefficiencies in business processes, measure errors and eliminate them. In order to achieve this goal there are five essential steps called DMAIC,a process improvement tool which is used as a means of approaching an issue in a structured way, in lean six sigma:

  • Define the process
  • Measure the process
  • Analyze the data and verify root causes of variation
  • Improve the process
  • Control the process and sustain improvements

Benefits Sought

The main goals of lean six sigma are to eliminate inefficiencies and reduce variation by measuring and eliminating errors in business processes and measure and eliminate errors.

Tools Used

  • Analysis of variance
  • ANOVA Gauge
  • Business Process Mapping
  • Cause-and-Effect Matrix
  • Control Charts
  • Dashboards
  • Design of Experiments
  • Failure Modes and Effects Analysis (FMEA)
  • Fishbone Diagrams
  • Pareto Chart
  • Quality Function Deployment (QFD)
  • SIPOC analysis (Suppliers, Inputs, Process, Output, Customers)
  • T-Test

Many times, the results of a lean six sigma project point to the use of Lean tools, such as 5S, Kaizen, etc.



Why should you choose an on-site workshop?

With the on-site workshops, our facilitators come to your organization and blend with onsite situation analysis to create a result that focuses on solutions and developing your team. 

Benefits Sought

The main goal of on-site workshops is to work directly with you to build a unique solution based on the specific needs of your organization.

Programs Offered

All of our programs can be brought to your workplace. Our intention is not "just bring a class and teach it" but to bring new knowledge and help you learn how to use it, after we have completed the training.

View our on-site program offerings >>



ISO Overview

ISO (International Organization for Standardization) is the world's largest developer and publisher of International Standards.

ISO is a network of the national standards institutes of 159 countries, one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system.

ISO is a non-governmental organization that forms a bridge between the public and private sectors. On the one hand, many of its member institutes are part of the governmental structure of their countries or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations.

Therefore, ISO enables a consensus to be reached on solutions that meet both the requirements of business and the broader needs of society.

Standards make an enormous and positive contribution to most aspects of our lives.

Standards ensure desirable characteristics of products and services such as quality, environmental friendliness, safety, reliability, efficiency and interchangeability – and at an economical cost.

When products and services meet our expectations, we tend to take this for granted and to be unaware of the role of standards. However, when standards are absent, we soon notice. We soon care when products do not fit, are of poor quality, incompatible with equipment that we already have, are unreliable or dangerous.

When products, systems, machinery and devices work well and safely, it is often because they meet pre-approved standards. And the organization responsible for many thousands of the standards which benefit the world is ISO.

When standards are absent, we soon notice.

ISO has more than 18,000 International Standards and other types of normative documents in its current portfolio. ISO's work ranges from standards for traditional activities, such as agriculture and construction, through mechanical engineering, manufacturing and distribution, to transport, medical devices, information and communication technologies, and to standards for good management practice and services.

How do we support and work with ISO and you?

We work directly with our partners who are on the ISO National Standards Board to writing the standards that we help you implement. Through a partnership with IQC LLC, a Dayton, Ohio, based organization, we are qualified to completely understand your needs (requirements), help you correctly define and document your processes, and establish your ISO standards. 

View our ISO programs >>