Instructor Bios

Paul Piechota

Paul Piechota is the Director for the Center for Competitive Change at the University of Dayton, School of Engineering.  As director, he leads the university’s outreach center focused on supporting organizational excellence from leadership to operations within such diverse groups as manufacturing, healthcare, education, government, banking and finance. His responsibilities at the School of Engineering also include teaching and leading several government projects for the Air Force on Competency Modeling & Workforce Balancing. 

Before coming to UD, Piechota held many positions ranging from senior vice president of a small business to a successful 14-year career with NCR.  He was responsible for developing and teaching financial systems to worldwide bank’s engineering teams.  Additionally, as a territory team member, he co-led this team to $110M a year in revenues. His career shifted to senior product engineer at Texas Instruments in the Mobility Computing Business Unit generating $45M a year in mobility sales. He has had a diversified 30-year career from early project management to leading a successful outreach unit at UD.

Piechota has authored over 50 publications with such titles as Transforming the EnterpriseGetting to the Future First andEstablishing a Method for Process and Culture Change in the Military.  His most recent book publication entitled, Keeping Your Business in the U.S.A.: Profit Globally While Operating Locally is founded on the studies of over 300 U.S. based companies.  Piechota has a BS in System Engineering/Marketing from Wright State University with an MA in business performance across global marketplaces from Antioch College. 

Mike Fedotowsky

Michael Fedotowsky is the Lead Consultant for the University of Dayton’s Center for Competitive Change.  Mike has over twenty five years of consulting experience helping organizations improve quality and productivity through Leadership, Coaching, Lean Six Sigma and Innovation.  Mike has a Master’s Degree in Nuclear Physics, is a Six Sigma Master Black Belt and Industry Certified Lean Champion.

He is the president of Customer Focused Technologies, Inc. (CFT, established 1992).  CFT provides consulting and training services.  Mike gained invaluable experience by playing an integral part in helping Florida Power & Light become the first company outside Japan to win the international Deming Prize.  Prior to founding CFT, Mike was Executive Manager at Qualtec Quality Services, where he worked with Fortune 500 companies such as AT&T, Chase Manhattan and New York Life.  While at Qualtec, Mike launched and managed the small business unit.  He traveled all over the world as a senior quality expert for Qualtec, Inc. 

Most recently, Mike has been a principle management consultant for Procter & Gamble Pharmaceutical division. At Procter & Gamble, Mike provided consultation which led to optimized entrepreneurial performance and organizational leadership. This resulted in tremendous savings in R&D throughput.  Mike has provided consulting and training on Total Quality and Innovation throughout the United States, Canada, England, France, Ireland and Australia. He has co-authored a Total Quality training system used by more than 1,500 organizations worldwide.

Pam Nintrup

Pam Nintrup is a certified master black belt in six sigma quality, certified project and process management professional, certified six sigma corporate auditor with over 25 years of experience and a Certified Coach Practitioner. Her experience encompasses all facets of implementing project management practices and process improvement in organizations as well as leading Program Management Offices.

Pam has held senior management positions for several large corporations including P&G, American Financial Group, GRE Insurance and US Shoe. In addition to responsibility for all project management methodologies and practices, in these positions Pam was responsible for coaching and mentoring project managers with a wide range of experience levels and developing them to full potential.

Pam is former President of the Southwest Ohio Chapter of the Project Management Institute™. Under her guidance and leadership, the chapter won a prestigious international award for Component of the Year.  Pam is the current President of the Greater Cincinnati Chapter of the American Society of Training and Development. Pam is a senior associate for the Center of Competitive Change at the University of Dayton.  She is a graduate of the University of Cincinnati.

Jeanette Hummel

Jeanette Hummel trains her clients to implement better techniques that will give them a more positive outcome in their quality management systems. While working with a wide variety of clients who manufacture products ranging from truck head lamps to beverage cans, Jeanette is committed to helping her clients build a better business infrastructure via ISO 9001. She has a long history of training and educating not only clients, but also students of all ages, working at public and private schools, the University of Dayton and Wright State University. More notably, Jeanette was the first certified Master Trainer for the Plexus Corporation, which has close ties to the automotive industry. As a Master Trainer, she is qualified to deliver training in automotive standards to clients.

As Founder and President of IQC, respectively, George and Jeanette have co-authored the official industry training for ISO/TS 16949 and the Automotive Core Tools (APQP/PPAP, FMEA, MSA and SPC).

George Hummel

Working primarily with business, community and educational institutions, George Hummel has extensive knowledge and experience in the field through his membership with the American Society for Quality (ASQ), the Dayton Area Chamber of Commerce Board of Trustees and various boards within the Trotwood and Vandalia city councils. Some of his more recent experience comes from his work on the US Technical Advisory Group (TAG) and the US ISO 9001 Interpretations Team. As a member of TAG and ISO, he works with other members to develop ISO standards for quality terminology, systems and technology.

Currently, George is the Managing Partner of Global Certification-USA’s Dayton office, which is affiliated with GlobalGROUP in the UK. In addition, George is a Lead Assessor for ISO 9001, ISO 13485, ISO 14001, ISO17025, ISO 18001 and GMA-SAFE, which deals with food safety.

George is also a member of the ISO 9001:2008 Interpretations committee for ISO/TC 176. This committee and its members have the responsibility for making official interpretations about the standard when requested. He has developed and delivered the official FAA AS9100 Training used in all FAA Service and Repair Centers.

With his wife Jeanette, George co-authored the official industry training for ISO/TS 16949 and the Automotive Core Tools (APQP/PPAP, FMEA, MSA and SPC). George is Senior Lead Consultant and Lead Auditor at the Center for Competitive Change at the University of Dayton.

Anthony Mangione

Anthony Mangione is a change agent and coach who trains workers and helps implement lean management philosophies and techniques at companies nationwide. He has extensive experience in corporate transformation strategy, business and financial integration, and implementation techniques at hundreds of manufacturing and non-profit companies in software, communication and C.P.A. firms.

For General Motors Corp., Mangione has led change while holding leadership and management positions in finance, business planning, manufacturing, and supplier management and development. He has worked with GM and its suppliers to modify and apply lean manufacturing techniques and has been recognized for leading positive transformations by instilling an entrepreneurial spirit, innovative thinking, and creative and futuristic approaches to the company’s operations and planning activities. Tony has been called the “missing link” essential to a successful and sustainable Lean transformation.

Mangione is a senior associate at the Center for Competitive Change at the
University of Dayton. He holds a B.A. in financial administration, an M.B.A. in marketing and management, an M.S. in manufacturing management, and an M.S. in Operations Management. He has participated in programs at the Wharton Business School, The Simon Graduate School of Management, the University of Michigan, Harvard and MIT.  He is also a frequent speaker for national professional conferences. 

Michael Hoseus

Mike Hoseus is Executive Director of the Center for Quality People and Organizations.  This Toyota-supported nonprofit organization is dedicated to sharing the Toyota Way with education, community and business organizations through the experience of former Toyota leaders.  Mike is an adjunct professor with the University of Kentucky’s Lean Manufacturing Program and senior fellow with the University of Dayton Center for Competitive Change.  Mike is co-author of “Toyota Culture: The Heart and Soul of the Toyota Way.”

Mike worked for Toyota’s Georgetown, Kentucky plant as a group leader, assembly plant manager and manager of human resources.  As Assistant General Manager in Human Resources, his responsibilities included personnel, safety, HR development, employee relations, benefits, training, and manufacturing/human resource teams for a plant of 8000 team members. He is a Toyota Certified Trainer in Global Problem Solving & Waste Reduction, Standardized Work and Kaizen Events.

Mike is a senior associate with the Center for Competitive Change at the University of Dayton. He has degrees in Business and Psychology from Xavier University and a Masters of Arts in Counseling from Asbury Theological Seminary.  

Lonnie Franks

Lonnie Franks is a senior associate with the Center for Competitive Change. He graduated with a B.A. in Mathematics from the University of Northern Iowa.  After nine years with the U.S. Air Force, Lonnie joined NCR.  In his 20 years with NCR, Lonnie became NCR’s Director of Engineering in Dayton and the General Manager of the NCR St. David’s facility in Scotland. 

For the last 12 years, he has been an executive consultant on more than 20 major IT projects. Lonnie joined PMI in 1989 and ASQ in 1990 and focuses his consulting on project management and quality management.  Lonnie teaches classes in project management, quality management and function point analysis.

Steve Eisenhart

Steve Eisenhart is the President and owner of Virginia Technology and Investigations Company  and fellow with the University of Dayton.  Steve is an expert in equipment reliability and failure analysis, human error prevention, detection, and correction, specializing in electrical systems failure diagnosis, design, operation, and maintenance.

He is a qualified Senior Investigator for all types of equipment failures and human error events including industrial safety accidents. He has conducted more than 3000 root cause investigations of equipment failures and human error utilizing various methodologies and more than 120 assessments of management and programmatic failures. He was an expert witness and lead investigator for the California Energy Market Manipulation Investigation and the San Francisco Blackout event for the California Public Utilities Commission and the State Attorney General.

He has published research and technology papers on human error reduction, equipment failure analysis techniques, design/operations standards for low, medium and high voltage power equipment, and training courses for mechanical and electrical failure mode analysis training.

He is a graduate of John Tyler College and Virginia Commonwealth University and Holds a BS Degree in Physics/Mathematics and a Law Degree from the University of Richmond.